Thursday, November 6, 2008
We Don't Advertise Deafness????
One of my friends who I met through facebook, who is Deaf, sent me the following message:
Dani wrote at 10:58pm:
Hey I went to the library to request your book (RALLY CAPS), and they said "We cannot order the book" I said, "Why?" and they said, "Because we don't advertise deafness." I'm like, "Well I need to speak with the mangaer because this happens to be a great book -I heard - and I would love to read it, because one of my buddies wrote it about her child." I'm so mad you have no idea...
... it's very hard over here.. bc in Long Island people don't really care about us deaf/hh people. I don't get it, but it would be a great book to have in the library...especially if it's a young adult book for young kids that are deaf/hh. Boy I tell you I'm so upset, so I'll order it through amazon. I had to tell you this.
Me: Confused and starting to get just a tiny bit pissed off:
Dani, give me the number of the library and I'll call, there must be some type of confusion...DON'T BUY THE BOOK, it's in other libraries, I don't see why this library shouldn't be able to order it...
Hey thanks... I'll deafinitely buy the book, I don't have that problem just next week I can do it. It's West Hempstead Public Library. I was in the front where you logout the books.. and I just asked a general question. They didn't ask for my name, number - nothing...They aren't pleasant people. As of yesterday, it is a new library. Thanks for your help!
Let me know what happens.
So, I call the library and speak to the director who was confused as to how such a thing could have happened. She wanted to know who Dani had spoken to, but I didn't have a name. I was then transferred to the woman working in the Children's Dept. who looked up the book and said she would look into ordering it. She then said, "I have to go now, I have another call." (Apparently the fact that I was calling from Italy was not enough for her to use proper manners.)
I told Dani to go back to speak to this woman. We'll see what happens- I'll keep you posted!