Request for Resources: A Full-Day Course offering Parental Support

It's been a long time.
Jordan's in his third year of high school- in Italy they go for five. He's thinking of moving back to the States to avoid that extra year:-)
Sofia's in her last year of Elementary School.
I fell in love...again.
2012 is just zipping right along.
And while we are constantly evolving, crepes with Nutella accompanies our growth (in all senses).

In two weeks I'll be "teaching" my first parental support course. One of the parental association presidents asked me to meet with two different groups. In the morning, I have a group of 20 teens, and in the afternoon a group of parents and grandparents. The teens will be watching the children duing the meeting with the parents.

In the past five years I've collected a lot of information. I've been concentrating on the medical community and trying to offer refresher courses so that they would know how to help the families of children with hearing loss in their journeys. I've been invited to medical congresses, so that now I have access to all current information in the field.

But what it all comes down to in the end is still my experience with Jordan.
That's what I'll be bringing to that course.
And I hope to close some gaps for the parents and motivate the adolescents.

Any suggestions?
If you've been to a parental support course, what made the greatest impact on you?